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All Categories TeliportMe Virtual Tours Subscriptions: Refunds, cancellations and upgrades.

Subscriptions: Refunds, cancellations and upgrades.

Here are some simple rules for our subscriptions.

  • All Subscriptions have a 14-day free trial that you can cancel at any time and your card will not be charged.

  • Once you have activated your subscription you can cancel the subscription at any time BUT you will be charged for the entire duration that you have paid for. For eg. If you purchased the annual subscription on the 2nd Jan 2019 and you cancel it on the 2nd of Feb 2019; you will still pay for the annual subscription and you will have access to all the relevant features till the 1st Jan 2020.

    If you are sure that you want to cancel your subscription please do it before the free trial so that you can not be charged.

  • To cancel your subscription, all you have to do is login to your account and you will find the cancel subscription button inside the settings page.

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  • Every subscription will be auo-renewed on the day of subscription renewal; for eg. if your subscription end of 14th Jan 2020 , it will be automatically renewed for the next period on 14th January unless you have cancled it prior.

  • If you forget to cancel your subscription on time; your card will be automatically charged through our payment processor - stripe.com . This is how every subscription service works, we do not send any seperate notification before we renew your subscription.

  • We offer refunds on a case by case basis; so if you feel like you need a refund for any specific reason please email us at help@teliportme.com and we can work with you for initiating a refund.

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