Tutorials for Teliportme.com

How to Upload 360 Renders from Twinmotion to TeliportMe - You can easily upload 360° images rendered from Twinmotion into your TeliportMe account and turn them into virtual tours or standalone panoramas.

Maize Franklin — Wed, 01 Oct 2025 09:25:00 +0000

Step 1: Export your 360 render from Twinmotion

Open your project in Twinmotion.

Go to the Media tab and select Panorama.

Click + Panorama to create a new 360 viewpoint.

When you’re ready, go to Export → Panorama.

In the Export Settings, make sure:

Projection type: Equirectangular

Resolution: 6000x3000 or higher (2:1 aspect ratio)

File format: JPEG (.jpg) or PNG (.png)

Click Start Export and save the file...

How to set the "View" for the Panoramas correctly

Maize Franklin — Fri, 13 Feb 2026 19:11:29 +0000

Understanding View Position & Direction in Your Virtual Tour

This guide explains how initial view position, hotspot view direction, and navigation settings work together — and how to control exactly where a panorama opens and which direction it faces.

1️⃣ Initial View Position (Panorama Default Opening View)

Each panorama has its own Initial Position.

This determines:

How the panorama opens when selected from...

How to Update Your Customer & Payment Information

Maize Franklin — Thu, 04 Jan 2024 19:07:00 +0000

You can update your billing details (card info, customer details, subscriptions) directly from your account. Follow the steps below depending on what you want to change.

Option 1: Update Card or Billing Info (Active Subscription)

Use this if you want to change your card details for an existing subscription.

Steps:

Go to Dashboard → Manage Membership.

Click Update Info.

You’ll be...

How to add a team member

Maize Franklin — Fri, 06 Sep 2024 04:21:00 +0000

How to Add and Manage Team Members in TeliportMe

You can collaborate with your teammates by adding them directly to your team and assigning roles. No invitation emails are sent — as long as your teammate already has a TeliportMe account, they’ll be added instantly.

Step 1: Ask your teammate to create a free account

Before you add them, your teammate...

How to setup Analytics for your tours

Maize Franklin — Thu, 04 Jan 2024 17:26:00 +0000

Using analytics, you can make more informed decisions about content placement and navigation, leading to improved performance and better outcomes for your virtual tour.

While every TeliportMe user is free to integrate their Google tag ID with the platform, Google Analytics (GA4) does not capture all user clicks. With more internet users turning...

Subscriptions: Refunds, cancellations and upgrades.

Maize Franklin — Tue, 13 Aug 2019 18:25:00 +0000

Unlimited free trial means you can use ALL the features of the product for free for as long as you want except be able to publish the tour publically, this means you can as much time as you need to test all features before you purchase.

Here are some simple rules for our subscriptions.

All Subscriptions have an Unlimited free trial...

How to create new folders - Learn how to create folders for your virtual tours

Maize Franklin — Wed, 10 Jul 2024 08:53:00 +0000

Step 1: Click here

Step 2: Click Create Folder button

Step 3: Enter the Name of the folder here

Step 4: Click Save button

Step 5: Select the panorama

How to get a refund from the iOS and Google Play store Purchase ?

Maize Franklin — Fri, 20 Nov 2020 12:26:12 +0000

We do not control the refunds for the apps as this is controlled on the AppStore level by both Google and Apple.

If you are using an Apple device then follow these instructions to get a refund directly from Apple.

https://support.apple.com/en-in/HT204084#:~:text=Sign%20in%20to%20reportaproblem.apple,other%20item%2C%20then%20choose%20Submit.

https://www.pcmag.com/how-to/buyers-remorse-how-to-request-a-refund-from-apples-app-store

If you are an Android user then follow these instructions to get...

Add a Magic Embed in Your Virtual Tour

Maize Franklin — Tue, 21 Sep 2021 12:00:00 +0000

To add a Magic Embed you need to do the following main steps

1. Have a Business plan subscription for TeliportMe.

2. Create a Polygon Hotspot.

3. In a Magic embed you can either Embed an Image...

VR Support - TeliportMe supports all VR browsers

Maize Franklin — Thu, 16 Nov 2023 16:02:00 +0000

Having said that WebVR also supports some of the Cardboard functions and you can enable them on an Android phone using the /vr link .We support the Aframe API which is the official API for all VR related content on browsers.

Here is a link of all the browsers that are supported.

https://aframe.io/docs/1.6.0/introduction/vr-headsets-and-webxr-browsers.html

For Meta...

Revocable accounts - What does that mean for you as a sub-account holder ?

Vineet Devaiah — Wed, 02 Feb 2022 05:38:09 +0000

When you purchase an account from an agency/reseller; you purchase a Lifetime account of TeliportMe from that reseller with a certain set of limits.

These limits can be on the number of tours, amount of storage, custom domains and number of brands.

If you purchase/sell a revocable account, this means that the agency seller can revoke limits at any time. This...

How to add a new Sub-account

Maize Franklin — Thu, 03 Nov 2022 12:00:00 +0000

To add a new subaccount here are the few things you need to keep in mind.

1 ) You can ONLY add an existing user as a sub account so ask your sub-account holder to first create a free teliportme.com account.

2) Once the person has create an account. Use their Teliportme account to add the sub...

Set Horizontal FOV - Hide parts of a panorama

Maize Franklin — Thu, 18 Jul 2024 15:27:28 +0000

Sometimes we want to hide certain areas of a panorama and you can do that now with the Horizontal FOV setting. This setting allows you to hide only parts of the panorama.

To access this you would need to check the panorama tab > Field of View

Here are some basic rules to understand:

The slider sets the minimum /...

What to do if you cannot see your Tour on Streetview after you have uploaded it ?

Maize Franklin — Fri, 16 Feb 2024 06:54:34 +0000

Thank you for reaching out about this issue.

If you go to to the StreetView manage page you will see the live status of the Tour that has been published.

If it is red that means we have correctly sent all the required details to the Google streetview system, keep in mind that Google...

Image specifications

Maize Franklin — Mon, 27 May 2024 08:59:21 +0000

Formats & sizes

Teliportme accommodates full, partial, and stereo/3D spherical panoramas alongside standard flat images.

Teliportme analyzes the file's EXIF and XMP metadata to determine its type.

Common 360 cameras like Ricoh Theta, Insta360, and GoPro Max typically include this information, as do drones capturing aerial panoramas, although many 360 renders may not.

In the absence of spherical metadata,...

Is TeliportMe Virtual Tours MLS Compliant?

Maize Franklin — Thu, 12 Nov 2020 22:21:39 +0000

MLS-friendly linksYes - we are MLS compliant.

After you create the tour and are ready to share it there is an option to choose the MLS Link. Copying and pasting this link will make sure that your virtual tour is fully MLS compatible.

We are constantly working to ensure smooth sharing of Virtual Tours...

Share and Embed Tours

Maize Franklin — Thu, 12 Nov 2020 22:14:26 +0000

It is super easy to share and embed tours on TeliportMe.

We made a quick Tutorial on how to do that .

How does Branding work ?

Maize Franklin — Fri, 13 Nov 2020 00:26:00 +0000

This help article will guide you through the use of brands and branding options, a feature available to our customers on the Essential and Business plans. Brands are a powerful tool for streamlining the setup of virtual tours, ensuring consistency in visual presentation, and saving time. Whether you are a real estate agent, photographer, or any professional needing customized virtual...

Convert Fisheye projection panorama to Equirectangular panorama

Maize Franklin — Fri, 10 May 2024 16:48:53 +0000

To convert fisheye-projected panoramas from popular 360 cameras to equirectangular panoramas, you can use a software tool like NADIRPATCH.com .

Step 1: Prepare Your Images

Before beginning the conversion process, ensure you have your fisheye images ready.

These images typically come from 360 cameras like the Ricoh Theta, Insta360, or GoPro Fusion.

They usually look like two circular images on...

Convert INSP images taken from Insta360 to Equirectangular panorama

Maize Franklin — Fri, 10 May 2024 16:22:04 +0000

Creating a virtual tour on Teliportme.com using images from an Insta360 camera involves converting INSP (Insta360's proprietary image format) to equirectangular images. This tutorial will guide you through the process from start to finish using Insta360 Studio, a powerful tool designed specifically for Insta360 images.

Step 1: Download and Install Insta360 Studio

To begin, you’ll need Insta360...

How to stitch dual fisheye to equirectangular images

Maize Franklin — Fri, 10 May 2024 16:12:32 +0000

Converting dual fisheye images to equirectangular format is essential for creating seamless 360-degree panoramas suitable for viewing on platforms like Teliportme.com.

Here’s a simple step-by-step guide on how to achieve this conversion using popular software tools.

Step 1: Choose Your Software

While Teliportme.com hosts and displays 360-degree panoramas,...

Remove Thumbnail bar

Maize Franklin — Fri, 03 May 2024 14:59:00 +0000

Follow the engaging instructions below to customize your tours effortlessly.

Go to the editor section for teliportme.com

1. Click "Tour Details"

Access the tour details section.

2. Click "Tour Details"

Open the tour details menu.

3. Click...

How to add Reverse Hotspot

Maize Franklin — Fri, 11 Nov 2022 12:00:00 +0000

Setup a Reverse hotspot

This guide covers the essential steps to set up a Reverse Hotspot in the Teliportme application.

Go to teliportme.com1. Enter the Tour from the Dashboard

2. Click "Hotspot"

To add a navigational hotspot

What is a Tour ID

Maize Franklin — Mon, 19 Feb 2024 04:21:36 +0000

All our Virtual Tours have a Unique Tour ID.

This Tour ID can be seen in the URL as shown in the image below

How to Add a Custom Link to Your Logo

Maize Franklin — Mon, 19 Jun 2023 22:17:03 +0000

This is a quick tutorial on how to add a custom link to your logo!

Incorporating a custom link into your logo is a great way to drive engagement and direct your viewers to specific content or external websites. With just one click, viewers can be instantly taken to relevant information, extra resources, or even your business website.